Returns & Exchanges
At ADRIAN KSA, we strive to ensure you are completely satisfied with your fashion purchases. If your item isn't the perfect fit, we offer a seamless 14-day return and exchange policy for all eligible products.
Initiate Your Request
Log into your ADRIAN account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached and include the original invoice to ensure a smooth processing experience.
Schedule a Pickup
Our courier partner will contact you within 48 hours to collect the parcel from your doorstep at a time that suits your schedule.
Receive Your Refund
Once our quality team inspects the returned items, your refund will be processed back to your original payment method or issued as store credit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing