Frequently Asked Questions
Everything you need to know about shopping with ADRIAN KSA
What are the shipping times within Saudi Arabia?
We offer fast and reliable shipping across the Kingdom. Orders in Riyadh typically arrive within 24-48 hours, while other regions take 3-5 business days.
What is your return and exchange policy?
We offer a 7-day return policy and a 14-day exchange policy for all unworn items with original tags and packaging intact.
Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery as a payment option for all orders within KSA, alongside secure online payments via Mada, Visa, and Apple Pay.
How can I track my order?
Once your order is dispatched, you will receive an SMS and email containing a tracking link from our local courier partner to monitor your delivery in real-time.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized.
Are the products authentic ADRIAN designs?
Absolutely. All items sold on our official store are 100% authentic ADRIAN KSA products, designed with premium fabrics and high-quality craftsmanship.